Comcast Business Phone service, known as Comcast Business Voice, offers a range of features to enhance communication for businesses. Here are some of the key features included in Comcast Business Phone service:

1. Voice Mobility: Allows users to take calls at their desk and on the go, providing seamless communication on any device.

2. Caller ID/Call History: Provides caller information and call history, allowing users to manage their calls more effectively.

3. Call Forwarding/Remote Call Forwarding: Enables users to forward calls to other numbers or devices, ensuring that important calls are never missed.

4. Call Waiting: Alerts users of incoming calls while they are already on a call, ensuring they can manage multiple calls efficiently.

5. Advanced Call Hold and Transfer: Offers the ability to place calls on hold and transfer them to other extensions or users.

6. Call Park/Call Pickup: Allows users to park calls and have other users pick them up, ensuring smooth call management within the organization.

7. 5G Network: Access to a high-speed 5G network for reliable and fast communication.

8. WiFi Calling: Utilize WiFi for calls, ensuring connectivity in areas with limited cellular coverage.

9. Visual Voicemail: Visual representation of voicemail messages, making it easier to manage and prioritize messages.

10. International Roaming: Stay connected when traveling internationally with international roaming features.

11. Unlimited Local Calling: Comcast Business Phone service often includes unlimited local calling for cost-effective communication.

12. Auto-attendants: Set up automated attendants to greet and direct callers to the appropriate department or extension.

13. Busy Lamp Field: Monitor the status of colleagues' extensions to know when they are available or on a call.

These features are designed to support businesses in their communication needs, whether it's handling calls, staying connected while on the move, or managing voicemail efficiently. Comcast Business Phone service aims to provide a comprehensive and flexible communication solution for businesses of all sizes.

If you need immediate assistance in setting up your business in Massachusetts, feel free to contact me:

Timothy Andre - Senior Business Account Executive

Phone: 617 676 7426

Email: Timothy_andre@cable.comcast.com

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