In this scene, a character reflects on their past indifference to other people's problems, realizing how it has led to personal issues. They encounter an officer at their office, who questions them about a missing girl, Lucy, known to have an abusive boyfriend. The character's refusal to recall Lucy's visit and their indifference contribute to a larger issue when they later discover their own son was involved in an accident caused by someone distracted by a red light. The realization hits hard as they see the direct consequences of their lack of empathy. Ultimately, their son is okay, but the character is left to grapple with the impact of their previous apathy.