This story revolves around a tense workplace situation where Nicole, a new assistant manager, is introduced to the team. Her arrival creates discomfort among the employees, particularly Olivia and Chuck, who are unhappy with her presence, especially due to Nicole's hearing impairment. Nicole tries to make a positive impression, but Olivia is dismissive and scheming. When Mindy, one of the employees, asks to leave work because her daughter is sick, Nicole graciously allows her to go, despite Olivia’s resistance.

It soon becomes clear that Olivia and Chuck are plotting something against Nicole. Mindy's excuse seems to be part of their plan to sabotage Nicole's leadership. The situation hints at deeper manipulation and tension within the team, as Olivia and Chuck continue their scheme.