In a retail store, a customer named Iris Hudson is subjected to what she believes are illegal and invasive actions by a store employee. The employee insists she hand over her bag before entering the store, which she reluctantly does. Once inside, the employee demands she change clothes in a fitting room with the curtain open, citing security concerns. Iris is distressed and requests to speak with the store manager, Bridget Golden. She reports the employee’s actions as illegal and invasive. Bridget, however, dismisses Iris's concerns, and the situation escalates with Bridget's employee accusing Iris of potentially stealing and insisting she undress for a security check. Iris refuses, feeling her rights are being violated, and is threatened with a call to the police if she doesn't comply.