Lisa is starting her first day as a waitress at a bustling restaurant where she's met with a tough introduction. Karen, a senior waitress, warns her that the job is more challenging than it seems and stresses the importance of not slacking off. James, another staff member, is assigned to train Lisa but makes a comment about Karen's appearance, suggesting she dress more provocatively to earn better tips. Karen and Lisa discuss the unfairness of James's behavior, including his possible skimming of tips and his harsh treatment of the staff. Despite these challenges, Lisa is determined to work hard and learn quickly. Karen explains that most of the team gets along well, except for James, who is problematic. Lisa is motivated to make positive changes and is hopeful about her new role.