In the story, a person arrives at a high-end hotel and is mistakenly confronted by a receptionist who believes they don’t belong. The receptionist assumes the person is homeless and does not fit the hotel's prestigious image. However, the newcomer clarifies that they are actually there to start training as a receptionist, not as a guest. The receptionist is skeptical and dismissive, suggesting that if the newcomer is indeed supposed to be there, it must be part of a joke or misunderstanding.