In the story, Carol and Judy are discussing their stressful day. Judy is frustrated because her latte was made incorrectly and she’s overwhelmed by a software update that makes work difficult. She’s also swamped with reports and emails. Judy admires Carol’s organizational skills and asks for her help, but Carol is also busy, working on a presentation for the next day. Despite Carol's own busy schedule, she acknowledges the difficulties Judy is facing.