This dialogue involves a conflict between a customer and a store manager. The customer enters the store and immediately displays a condescending attitude toward the manager, demanding service from someone else, implying the manager lacks sophistication and taste. Despite the manager's attempts to help, the customer refuses and begins creating a scene, including making a mess of the store.

The customer claims to be documenting the store's "poor service" to expose it online, while the manager accuses the customer of deliberately trying to damage the store's reputation out of spite. An attorney named Harvey, who overhears the altercation, steps in to mediate. Harvey points out that the customer's actions could be considered defamatory if they were to spread misleading information online.

The manager mentions that the store has security cameras that have recorded the entire incident, which could serve as evidence of what truly happened. Harvey warns the customer about the potential legal consequences of their behavior. Despite this, the customer threatens further action but eventually leaves. Harvey reassures the manager of his support, condemning the customer's actions as prejudiced and harmful.