The story revolves around a confrontation between a flight attendant and a passenger with an oversized carry-on bag. The flight attendant is unhelpful and dismissive, insisting that the passenger must either check the bag for an additional fee or leave it on the plane.

Despite the passenger’s attempts to resolve the issue, the attendant is rude and makes derogatory remarks about the passenger's socio-economic status. The situation escalates with the flight attendant refusing to accommodate any further requests or show any courtesy, ultimately making the passenger feel marginalized and disrespected.