In this scene, new RV salesman Andrew is trained to treat customers with respect, despite his initial cynical attitude. When a potential buyer, Darion, arrives, Andrew dismisses him based on his appearance, assuming he can't afford anything. However, Darion reveals he’s ready to buy a new RV, costing Andrew a significant commission due to his prejudice. The scene highlights the themes of judgment and the importance of respecting all customers, ultimately showing that appearances can be deceiving.