In a tense meeting, Mr. Rley confronts an employee, Alexa, about a flawed presentation filled with errors, expressing disappointment and demanding an explanation. Alexa apologizes and explains that she tried hard but doesn't understand how the mistakes happened. Mr. Rley emphasizes the importance of certainty over uncertainty in their work and warns that each error reflects poorly on the company. He then criticizes another employee, Mr. Remley, for lacking passion in his cleaning efforts, insisting that thoroughness is essential. The conversation underscores high workplace expectations and the pressure to perform accurately and passionately.