In the story, a customer at a restaurant is frustrated by the staff's requirement for a credit card before ordering. He questions whether this policy is applied equally, noting that he saw a white couple allowed to pay after their meal. This prompts a tense exchange, and the customer feels unfairly treated. Meanwhile, another customer enters and orders a tuna melt with a side salad and water, also confronted by the credit card policy. The story explores themes of racial bias and customer service, highlighting the frustrations and perceptions of inequality.