In a revealing story, an ageist saleswoman makes the mistake of insulting a client based on her age, underestimating the woman's knowledge and confidence. The client, far from deterred, responds with grace and assertiveness, challenging the saleswoman's outdated views. As the interaction unfolds, the client not only defends herself but also sheds light on the value of experience and wisdom. This encounter serves as a powerful reminder of the importance of respect and inclusivity in customer service, illustrating that age should never define one’s worth or capabilities.