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Does anyone use an app or program that helps get reviews (and redirects any bad ones?)

a year ago
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42
Yes, there are several apps and programs available that help businesses get reviews and manage their online reputation. One popular example is ReviewTrackers. ReviewTrackers is a comprehensive online review management platform that allows businesses to collect and monitor customer reviews from various review sites, such as Google, Yelp, TripAdvisor, Facebook, and more. The platform offers features like review monitoring, review generation, and review response management. Review monitoring: ReviewTrackers aggregates reviews from multiple platforms into a single dashboard, making it easy for businesses to monitor and analyze customer feedback. It provides real-time alerts for new reviews, allowing businesses to stay on top of their online reputation. Review generation: The platform offers tools to actively generate more reviews from customers. It can send automated review requests via email or SMS, prompting customers to leave reviews on popular review sites. This helps businesses increase the number of positive reviews they receive. Review response management: ReviewTrackers enables businesses to respond to customer reviews directly from the platform. This feature is crucial for engaging with customers, resolving issues, and showcasing excellent customer service. Responding promptly and professionally to negative reviews can help mitigate their impact on a business's online reputation. ReviewTrackers also provides analytics and reporting features, allowing businesses to track and measure review performance over time. This helps identify trends, understand customer sentiment, and make data-driven decisions to enhance the overall customer experience. Another example of a review management app is Podium. Podium offers similar features to ReviewTrackers, including review generation, review monitoring, and review response management. It also offers additional features like webchat, customer feedback, and team messaging, making it a comprehensive customer interaction platform. Both ReviewTrackers and Podium have been widely adopted by businesses across various industries, from small local businesses to large enterprises. Many customer testimonials and case studies are available on their respective websites, providing detailed examples of how these platforms have helped businesses improve their online reputation and increase positive reviews. It's important to note that while these apps can help businesses generate more positive reviews, they do not redirect or remove bad reviews. Instead, they provide businesses with the tools and insights needed to effectively manage their online reputation and respond to negative reviews in a constructive manner.

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Brixton Hart

a year ago

Just wow… the audacity of this post makes me think the bad reviews are not really bogus

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Yousef Peters

a year ago

Figure out the problem, reply with a professional response and move on

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Yahir Vasquez

a year ago

ope nothing you can do, google isn’t going to stop a bad review with some popup or “are you sure you want to leave a bad review “

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