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The Hidden Cost of AI: Kenyan Workers Paid $2 an Hour

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The Hidden Cost of AI: Kenyan Workers Paid $2 an Hour

As demand for AI training surges, Kenyan workers bear the brunt of low wages and mental strain.

Kenya News /

In the rapidly evolving landscape of artificial intelligence, there's a growing dependency on a labor force that remains largely invisible yet crucial: humans in the loop. Despite the promise that AI will revolutionize industries and create new jobs, the reality for many workers in Kenya is starkly different. A recent segment by 60 Minutes sheds light on the grueling conditions faced by Kenyans who are training AI for major tech companies, earning a meager $2 an hour while enduring psychological distress from their work. This situation raises critical questions about exploitation, job security, and the responsibilities of global tech giants.

The Reality of AI Training Jobs The narrative surrounding AI often depicts it as a job-stealing monster, but the truth is far more nuanced. Millions of workers are engaged in the essential, albeit menial, task of training AI systems by labeling data, a process that requires human input to ensure accuracy. In Nairobi, Kenya—one of Africa's tech hubs—individuals like Naali Walo find themselves in front of screens for eight hours a day, sorting through countless images and videos, all for the paltry sum of $2 an hour. Despite being college-educated, many workers are thrilled to have found employment in a field that offers a glimpse into the future. However, this excitement quickly fades when faced with the harsh realities of the job. Workers are often tasked with labeling sensitive content, including graphic violence and explicit material, leading to severe mental health repercussions. Exploitation Under the Guise of Opportunity The allure of working in tech has drawn many to these roles, but what was presented as a pathway to prosperity has turned into a cycle of exploitation. Narima Waco Oiwa, a civil rights activist, argues that this situation resembles modern-day slavery, where big American tech firms exploit cheap labor in countries like Kenya, promoting these roles as opportunities when they are merely a means to cut costs. Contracts are often short-term and precarious, with many workers fearing that a complaint could lead to immediate termination. The job environment is described as an "AI sweatshop," where unrealistic deadlines dictate the pace of work, and job security is virtually nonexistent. The Discrepancy of Pay While companies like OpenAI pay outsourcing firms like Sama $12.50 per hour for each worker, the actual compensation received by the workers is a mere $2 per hour. This disparity highlights a troubling trend where the most vulnerable populations are subjected to lower wages that don't reflect the work's demands or the mental toll it takes.

As Waco Oiwa aptly puts it, "We’re so concerned with creating opportunities, but we’re not asking if they are good opportunities." This sentiment encapsulates the dilemma faced by many Kenyan workers—caught between the desperate need for jobs and the exploitation inherent in the current system.

The Psychological Toll The emotional strain of sifting through disturbing content has left many workers traumatized. One worker revealed the lasting impact the job had on his mental health, stating, "I find it hard now to even have conversations with people... I used to enjoy my marriage, but after the job, I hate sex." This stark transformation showcases the profound implications of working in an environment devoid of adequate mental health support.

The situation in Kenya serves as a wake-up call for the tech industry. As AI continues to advance, the need for ethical labor practices becomes paramount. Companies must recognize their responsibility to ensure fair wages and mental health support for those who are essential to their operations. The exploitation of Kenyan workers for the sake of profit is not just an issue of economics; it's a moral imperative that demands immediate attention and action. The future of AI should not come at the cost of human dignity.


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